sales@cam-do.com | Sales: +1 650 353 4568 | support@cam-do.com

CloudX Portal - User Manual

CloudX User Manual Index

1. Introduction to CloudX

This manual describes how to get started with CloudX for your UpBlink, BlinkX, or Blink device. CloudX is a state of the art online time lapse platform, allowing you to monitor your time lapse camera remotely.

A subscription to the CloudX-Lite service is available on BlinkX and Blink to provide the ability for remote status monitoring of your camera, remote firmware updates, as well as daily email status messages to know your system is still online and working to provide that peace of mind.

A subscription to the CloudX-Pro service is currently only available on UpBlink. The Pro service, which includes the Lite features, also allows for automatic image uploads and generation of a time lapse video with a click of a button.

Our CloudX service will also ensure that the camera time remains accurate by synchronizing the clock with an NTP server each time the device is connected to the internet to send information to CloudX.

2. Account Creation, Login and Overview

After programming your time lapse controller (UpBlink/BlinkX/Blink( to access CloudX, your CloudX account will be AUTOMATICALLY created. You will receive a welcome email to setup your login account to CloudX where you can view your devices.

Please review our setup video here on how to setup you device to connect with CloudX including automatic creation of your account.

 

Once you receive your welcome email, the CloudX login page can be found at: https://portal.cam-do.com. Simply click Login.

cloudx login

From the CloudX login page, enter your email and password used to setup your UpBlink / BlinkX / Blink device.

cloudx login

Once logged into your personal CloudX account, you will be presented with the following overview page, called "My Devices and Statuses". 

cloudx home page

The left-hand sidebar contains a list of your connected devices. Clicking the "Image" icon next to the device will allow you to view your uploaded images (CloudX Pro only) and recent camera status.

Clicking the "Heart" icon next to the device will allow you to view recent device heartbeats/statuses including your schedule settings. 

3. CloudX Subscriptions

Each CamDo device (UpBlink, BlinkX, Blink) includes a 2 week free trial before requiring a subscription to continue the service. The trial period will begin when a new device has connected to CloudX for the first time. Once a device has connected to CloudX, it will become registered to the email address that was entered into the device for intial connection to CloudX. If you do not have a CloudX account associated with the email address, you will be sent a CloudX account activation email within 10 minutes of your device successfully connecting to CloudX. 

If you are having trouble, please review the video under Section 2 above.

Once you reach the end of your free trial, a subscription to CloudX can be taken out right inside CloudX. On the "My Devices and Statuses" page, simply hit the "Extend" button as shown below.

cloudx subscription

Then just select the subscription that suits your needs and hit the Paypal button at the end and go through the normal Paypal process. This will setup a monthly subscription, which will bill every 31 days starting from the day you set it up.

CloudX portal

Once your project has finished, simply login into your Paypal account and cancel the subscription.  This is very simple and explained here. 

What if I don't want to use Paypal or have a monthly subscription?

If you do not want to take a monthly subscription or use Paypal, you can purchase a block of 3 months or 12 months at a time via our website. If you take this approach, please make sure to contact support to have your subscription applied as there is no automatic linking right now (we are working on it!).

 

4. Status Notifications

When your device has connected to CloudX, it will upload status information that displays the camera information since the last connection to the server. This information can be viewed in the Heartbeats section.

The information can optionally be emailed to a set of email addresses at specific times/days (see below to set this  up).

Our CloudX service will also ensure that the camera time remains accurate by re-synchronizing the clock with an NTP server each time the device is connected to the internet to send information to CloudX.


4.1 View Heartbeat/Status Notifications

Viewing the Status Updates page will display the camera information sent to the CloudX server from your selected device.The various tabs along the top of the page displays different information about your camera.

In addition, you can view historical information by clicking on the "Information" icon further down the page under "Device History".

cloudx status updates

 


4.2 Email Status Notifications

To setup notifications to be emailed, simply click on the "Device Edit" button (small "pencil" icon as shown below) from the "My Devices and Statuses" page.

cloudx device edit

Scroll down to the Email Notifications section. There are several options here depending on what events you wish to receive an email for. If you want multiple email addresses to receive the email, simply separate multiple addresses using a comma.

email notifications

Alternatively, the status email can be sent at a specific time of day. The time of day that the email is sent is based on the timezone you select (default is Coordinated Universal Time (UTC)). You can update your timezone further up the same Device Edit page.

Finally, remember to hit the Save button down the bottom..

5. View Images

If you have a CloudX Pro Subscription (currently only available for UpBlink), images that have been uploaded to CloudX can be viewed from the images page, accessed via the view images button as follows:.

To view all images captured between set dates, use the filter button as follows:

Clicking on an individual image will display the image and various details about it.

There are also several different views to help navigate, available in the top right. Flipping between list view and thumbnail view can help you find what you need quickly.

5.1 Download your footage in bulk

You can download your images in bulk from the same image viewing page. Simply click on the green "Actions" button followed by "Download Folder". This will create a .zip or .rar archive that you can then download. Note as there can be many images involved, it can take a little bit of time for the service to create the archive. You will be emailed when ready (typically less than 15 mins). It will turn up in your CloudX account next to your images for download. 

 

cloudx download footage
If you do not want to download all images, simply create a folder also under the green Actions menu, filter the images by date using the "Filter" menu, then move the images again using the "Action" button to "Select all items" then "Move" the images you want to download into that folder. Right click and hit "Download folder" or again use the "Action" button.

6. Generate a TimeLapse Video

CloudX allows for automatic and manual generation of a time lapse video from your uploaded images. When viewing your images, simple click on the Create Timelapse" button at the top of the page.

cloudx create timelapse

You will then need to make a few choices on the next screen as follows.

cloudx generate timelapse

Referring to the screenshot and associated numbering above.

1. If you have multiple CamDo controllers, make sure to select the correct device from the dropdown selector. You can also change the folder if you want but ordinarily there is no reason to change this.

2. Select the timeframe you are interested in. If you want to customise the range, simply hit the last option "Date Range" to further customise.

Advanced options

3. Advanced options allows you to limit photos by time during the day (eg to exclude night time shots), exclude weekends and also skip every "Nth" image if you want to include less frames (eg you shot at every 5 mins but only want to create a timelapse at 10 min intervals, you would select "Include every 2nd image".

Other Options

4. The default render order is oldest to newest. Generally there is no need to change this.
The default framerate is 30fps. You can use the dropdown to adjust this to speed up or slow down the generated timelapse. eg 15fps will be half the speed of 30fps.
The default quality is compressed. Select 'Original' if you wish to increase the quality, however be aware this can create very large files due to the potentially large number of images involved.

5. At the bottom, there is a count of the number of images to be included in your timelapse. If this reads "0 images", change your selection re timeframes above. You can see that we chose the last 6 months which resulted in 8601 images being selected. At 30fps this will create a video that is 8601/30 = 286.7 seconds long. Change the "Nth" image option under Advanced or increase the frame rate to shorten the video if you need to. 

Finish up by clicking "Create Timelapse". It will take a few minutes to render the video and you will be notified via email and also via the notifications system within CloudX (top right in menu bar) when the video clip is ready for viewing.

All videos that have been generated can be viewed from the main image viewing page by clicking into the "timelapse" folder. The latest timelapse is also available on the front overview page "My Devices and Statuses".

7. Schedule automatic timelapse videos

CloudX can automatically generate a time lapse videos daily, weekly, fortnightly or monthly. Note: If you set automatic timelapse video generation up at Sunday at 1pm and select "Weekly" you will receive the next video in 7 days time ie the following Sunday around 1pm.

The options are very similar to the Manual Timelapse option described in Section 6 above. The only difference is a custom date range is not available as this option does not make sense when the end date is constantly changing. 

Simply go to Device Edit as described in the preceding sections, and scroll down to the Generate Timelapse section which looks like the following. Select your options and hit Save at the bottom. You will receive an email every time the video is created.

The latest video generated can be shared externally using a static link as indicated in Section 8.2 Static Link to View Only Latest Image or Video as well as displayed on the account's main overview page.

8. Device Settings

Click on the "Device Edit" button (small "pencil" icon as shown below) from the "My Devices and Statuses" page.

cloudx device edit

Device Name: How you want to refer to your device.

Sharing Options

Sharing Title: An external facing name for the site or view for when you share links to your photos or timelapse videos (see Sharing below).

Integrations: This provides the ability to link into construction platforms such as BIM360, Procore, PlanGrid and CMIC. Our YouTube CloudX channel provides further guidance on using this.  

8.1. Sharing using static link to view the latest Image or Video

Navigate to the Sharing section and copy the URLs provided there to share your latest footage.

You can use a link that will always display the most recent image captured by your device, or the latest video that has been generated on your CloudX account. This URL link either be a direct link to the file or can be a shareable web page. If you use the web page option, make sure to upload your logo under the "Account Settings" button in the top menu bar to provide customisation.

For the individual image file option, you can select different image sizes using the dropdown box against "Latest Image File Url". This provides flexibility when embedding in other sites.

9. Setup Folder Link for Public Viewing

In addition to the sharing links described above, you can share a folder to a device folder and its images. This lets you share many recent images rather than just the latest one.

From the images page, click on "Action" and "Share Folder" as follows.

cloudx sharing

You can also select an individual file and click "Action" and "Links" to get a sharing link to an individual file. account, while restricting access to adjusting your profile and device information.

11. Setup for BlinkX

To complete the initial configuration for CloudX-Lite, you must have BlinkX firmware v3.01 or higher. BlinkX has the ability to setup a scheduled email notification every day*. In order to use this feature, BlinkX must be near an active WiFi network with internet access.

The email notification will send the following information:

  • SD space remaining
  • GoPro Camera battery life (does not display external battery capacity)
  • # of photos and video taken since last email
  • # of motion detection events since last email
  • # of camera on events since last email

To receive the email notification, click the checkbox to expand the settings. Input your WiFi network information as well as the email address you wish to receive notifications on. Adjust the notification time as desired, then click the "Enable Email Notifications" button so that the schedule becomes highlighted blue indicating that it is active. Ensure to click "Save All" after adjusting any schedules.

*NOTE: Email notifications require a subscription in order to be activated. CamDo offers a trial subscription of 2 weeks when you first configure the notification. 

12. Setup for Blink

Further detailed information is available in the Blink manual.

To complete the initial configuration for CloudX-Lite, you must have Blink firmware v3.00.01. or higher. Blink has the ability to setup a scheduled email notification every day*. In order to use this feature, BlinkX must be near an active WiFi network with internet access.

This notification will send the following information:

  • SD space remaining (HERO4 Only)
  • GoPro Camera battery life (does not display external battery capacity)
  • # of photos and video taken since last email
  • # of motion detections triggered since last email

To enable this notification, click the checkbox to expand the settings. Input the WiFi settings as well as the email address you wish to receive notifications on. Adjust the time as desired, then click Save All.

*NOTE: Email notifications requires a subscription in order to be activated. CamDo offers a trial subscription of 2 weeks when you first configure the notification. 


13. Frequently Asked Questions (FAQ's)

What does Upload All Photos mean? 

"Upload All Photos" means upload all photos that haven't already been uploaded.
Upload All Photos will result in Photo 3 being uploaded followed by Photos 1 and 2 if you have a backlog. 
The unit will always upload the most recent photo first, and then subsequently upload the older images. There a few reasons for this:

  1. so that you always get the latest photo and can see what the site status eg lens isn't dirty, etc.
  2. if you have a network fail or you hit the upload timeout limit and not all images get uploaded, then the unit could fall behind from an upload point of view - the logic is that you want to see the latest photo first and then the unit proceeds to catchup with older images.

Search

z