CloudX is a state of the art online time lapse platform, allowing you to monitor your time lapse camera remotely.
If you have purchased the CamDo UpBlink, BlinkX or Blink scheduler/controller, you can login for remote status monitoring of your devices. View a list of heartbeat status for each day confirming:
There is also flexibility in setting up multiple email addresses and a schedule of how often the daily status information should be emailed to you.
In order to use this feature, UpBlink, BlinkX or Blink must be near a WiFi access point with an internet connection(either an open WiFi network or WPA secure network - WEP secure networks are older technology and not supported).
We also support a range of 3/4G modems you can plug into UpBlink. See the UpBlink product page and manual for more details.
If you have purchased UpBlink, you can also upload your images to CloudX and get updated time lapse videos automatically created!
With every purchase of a compatible CamDo product (UpBlink, BlinkX or Blink), you get a free trial to CloudX.
All you need to do is enter your details into the user interface for your particular product (see the instructions for how to do this on our support pages here) and your free account will be automatically created. You will then automatically receive an email with your account details and how to login.
For continued access, CloudX requires a subscription. If you need to deploy on your own servers, we offer an FTP license option. The options, features and pricing are as follows:
One month free to CloudX Plus is included with all compatible CamDo products so you can try it out. For the 12 month Pro Plan, get 12 months access and only pay for 11 months.
Feature/Pricing |
Pro |
Plus | Max | FTP |
Status Heartbeat |
100 |
Unlimited | Unlimited | Unlimited (via FTP uploaded status text file) |
|
100 |
Unlimited | Unlimited | ✘ |
Image Upload per Day |
100 |
200 | 800 | Unlimited |
Cloud Storage | 15 GB storage | 100 GB storage |
250 GB storage |
By customer |
Automatic Time Lapse Creation | ✔ | ✔ | ✔ | ✘ |
Review schedules remotely | ✔ | ✔ | ✔ | ✘ |
Update schedules remotely | ✘ | ✔ | ✔ | ✘ |
1 Month Access | $69 | $99 | $159 | n/a |
3 Months Access | $207 | $297 | $477 | n/a |
12 Months Access (20% off, limited offer) |
|
|
|
n/a |
24 month access (New! 30% off, limited offer) |
|
n/a | ||
One off purchase | n/a | n/a | n/a | $599 |
If you need enterprise pricing, more frequent uploads or larger storage, please contact sales@cam-do.com for pricing.
The platform is compatible with CamDo's UpBlink, BlinkX and Blink using GoPro cameras:
Compatibility with devices is as follows:
Device |
CloudX Pro, Plus & Max |
FTP |
UpBlink, BlinkX or Blink compatible |
UpBlink only |
UpBlink only |
Additional features we are working on:
Camera |
CloudX Heartbeat |
CloudX Upload |
✔ | ✔ | |
(discontinued) |
✔ | ✘ |
✔ | ✘ | |
UpShot |
coming soon | coming soon |
Will Blink/BlinkX ever have the upload feature?
No, however, UpBlink does!
Can I change the settings of the schedule remotely?
Yes! You can view your existing settings and for our Pro Plus subscribers you can change the settings remotely through the CloudX platform.
I have multiple UpBlink units, do I need to have a subscription for each one?
General support can be found on our Support pages here.
Also read the FAQ's tab for more information.
A: We have a 15 day return policy for unused products. Product must be in original packaging and in new condition. For orders (over $1,500) and/or physically larger items (e.g. enclosures), a restocking fee of 10% will apply. Return shipping is the responsibility of the customer.
If the product is opened or used, the product can be returned within 15 days (except SD Cards and GoPro cameras which cannot be returned once opened). A 20% restocking fee will apply for refurbishing opened product. Return shipping is the responsibility of the customer.
If you are having trouble with the product, make sure you check our support area on the website for our Quick Start Guides and Product Documentation. Should you need additional help please contact support@cam-do.com however, please ensure you have submitted all of the information in the form first as our support team will ask for this information on our first reply email and it will save time: https://cam-do.com/search?type=page&q=ticket+support&view=search-support&submit=Search
Should you consider the product be faulty you can request to return the product within 6 months for our assessment. If the product is confirmed to be faulty by CamDo, return shipping costs will be refunded along with a full product refund (except SD Cards and GoPro cameras which cannot be returned once opened). Should the returned items be confirmed functional, a 25% restocking fee will apply to the refund. To initiate a return or exchange, please contact support@cam-do.com to receive an RMA number. Do not ship a product back to us without an RMA number. We will examine all returned items to confirm their condition and contact you regarding the status of your refund. Upon acceptance, please allow 2-3 weeks for the refund to process once the item is received.
We cannot support IT/wifi network/router/modem issues as there are too many variables. Please talk to your IT department/specialist/support team.
Any dismantling or modification(s) to CamDo products will void any warranty and cannot be returned.
GoPro products:HERO5 camera warranty issues are to be handled directly with CamDo. Any warranty issues with HERO6, HERO7, HERO8 and HERO9 cameras are to be handled directly between the customer and GoPro USA. Check out their warranty page here.
LumeCube products: Any warranty issues with LumeCube products are to be handled directly between the customer and LumeCube USA. Just email support@lumecube.com and they will take it from there. Check out their warranty page here.
Both GoPro and LumeCube are very responsive and is how their distribution model works - it is much quicker to get warranty response by emailing them directly.
CamDo equipment is not fault-tolerant and not designed, manufactured or intended for use in extreme temperature or weather conditions, security surveillance, life support, emergency situations, hazardous or mission critical activities. You use CamDo equipment at at your own discretion and risk.
The replacement warranty is as per the warranty section above. In addition, the replacement warranty is the whole and sole liability for the product. There are no other warranties, expressed or implied. Use of CamDo products confirms your agreement that CamDo Solutions Inc and its distributors will not be liable for any damages from or relating to CamDo Solutions Inc products. Please also note the Equipment Performance Limitations above.
Product Codes:
Pro - SCS07 (3month) / SCS08 (12months)
Product Codes:
Pro - SCS07 (3month) / SCS08 (12months)