Contact Us - Support

Find what you seek.


If you have a sales inquiry, please head on over here.

We have substantial support material for our products. Please make sure you check out the user manuals and troubleshooting guides for your particular product before submitting a ticket. If you are still having trouble, we are happy to help.

Refer to the menu down the left hand side (desktop) or up top (mobile), and select your product.

We have detailed troubleshooting guides, quick start guides and user manuals for all of our products.

Some of the more popular ones are listed below.

Still having trouble? Fill in the details below and submit a ticket. We aim to get back to you within 1 business day, and if really busy a maximum of 2 business days. Please include the requested information for the speediest and most accurate response.

Please note we CANNOT support network and IT connectivity issues.

Please run the speed test using the software on our site here. A slow SD card is the number one issue in your CamDo product not working as expected. Unfortunately there are many counterfeit and underperforming cards out there.

Please describe the issue you are experiencing as accurately as possible, and any troubleshooting steps you have already completed and the associated results.