Product Code: SGR01
If you'd like a free trial of the software for use of up to two cameras, click here.
Grab is an automated piece of download software that allows for quick and easy file management of multiple SD cards simultaneously when used with the PowerPad. Couple it with the CamDo Bullet to make creating professional time slice videos much simpler and quicker. To try out Grab with up to two cameras before purchasing the license, click here.
Grab is used with the separately available PowerPad (8S and 15S versions), which allows you to continuously power up to 8 or 15 cameras and is also capable of connecting all cameras to a computer through a single USB port for downloading files from the SD card at up to 480Mb per second. The host computer sees each camera’s SD card and mounts them as individual disks.
The Grab software uses the PowerPad to let you manage these individual disks to transfer files from the SD card to the host computer before clearing the SD card to greatly increase memory capacity. This allows the use of multiple cameras for extended shoots in a much more efficient way.
Note: The Grab Software is only compatible with Windows operating systems.
Currently, Grab Software is only compatible with Windows Software and HERO4 cameras.
Camera |
Compatibility ( Y / N ) |
HERO5 |
✘ |
HERO5 Session |
✘ |
HERO4 Black |
✔ |
HERO4 Silver |
✔ |
HERO4 Session |
✘ |
HERO (2014) |
✘ |
HERO3+ Black |
✘ |
HERO3+ Silver |
✘ |
HERO3 Black |
✘ |
HERO3 Silver |
✘ |
HERO3 White |
✘ |
HERO2 |
✘ |
HERO |
✘ |
What is the difference between Grab Software & PowerPad License for Grab Software?
The free version of Grab lets you use it with 2 x cameras so you can try it out. For more than 2 x cameras, you will need to purchase the PowerPad License for Grab Software. We will then request the serial number of your PowerPad in order to provide access.
General support can be found on our Support pages here.
If you have a problem with your PowerPad or need more detailed information, you can ask the folks at Cambrionix. They will be most helpful. Cambrionix Troubleshooting.
A: We have a 15 day return policy for unused products. Product must be in original packaging and in new condition. For orders (over $1,500) and/or physically larger items (e.g. enclosures), a restocking fee of 10% will apply. Return shipping is the responsibility of the customer.
If the product is opened or used, the product can be returned within 15 days (except SD Cards and GoPro cameras which cannot be returned once opened). A 20% restocking fee will apply for refurbishing opened product. Return shipping is the responsibility of the customer.
If you are having trouble with the product, make sure you check our support area on the website for our Quick Start Guides and Product Documentation. Should you need additional help please contact support@cam-do.com however, please ensure you have submitted all of the information in the form first as our support team will ask for this information on our first reply email and it will save time: https://cam-do.com/search?type=page&q=ticket+support&view=search-support&submit=Search
Should you consider the product be faulty you can request to return the product within 6 months for our assessment. If the product is confirmed to be faulty by CamDo, return shipping costs will be refunded along with a full product refund (except SD Cards and GoPro cameras which cannot be returned once opened). Should the returned items be confirmed functional, a 25% restocking fee will apply to the refund. To initiate a return or exchange, please contact support@cam-do.com to receive an RMA number. Do not ship a product back to us without an RMA number. We will examine all returned items to confirm their condition and contact you regarding the status of your refund. Upon acceptance, please allow 2-3 weeks for the refund to process once the item is received.
We cannot support IT/wifi network/router/modem issues as there are too many variables. Please talk to your IT department/specialist/support team.
Any dismantling or modification(s) to CamDo products will void any warranty and cannot be returned.
GoPro products:HERO5 camera warranty issues are to be handled directly with CamDo. Any warranty issues with HERO6, HERO7, HERO8 and HERO9 cameras are to be handled directly between the customer and GoPro USA. Check out their warranty page here.
LumeCube products: Any warranty issues with LumeCube products are to be handled directly between the customer and LumeCube USA. Just email support@lumecube.com and they will take it from there. Check out their warranty page here.
Both GoPro and LumeCube are very responsive and is how their distribution model works - it is much quicker to get warranty response by emailing them directly.
CamDo equipment is not fault-tolerant and not designed, manufactured or intended for use in extreme temperature or weather conditions, security surveillance, life support, emergency situations, hazardous or mission critical activities. You use CamDo equipment at at your own discretion and risk.
The replacement warranty is as per the warranty section above. In addition, the replacement warranty is the whole and sole liability for the product. There are no other warranties, expressed or implied. Use of CamDo products confirms your agreement that CamDo Solutions Inc and its distributors will not be liable for any damages from or relating to CamDo Solutions Inc products. Please also note the Equipment Performance Limitations above.